(Answered) Scenario michael clark just called your help desk from his

Management Studies

Scenario: Michael Clark just called your help desk from his office. He cannot get to the company website. He says that a technician was in his office earlier fixing the connection and that he can ping the default gateway.

What would you want Michael Clark to do next?

In this scenario, what is the technician assuming about the user's skill set?

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Business Management, Management Studies

Category:- Business Management
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