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Scenario: ABC Manufacturing Plant

Jody, an employee at ABC's manufacturing plant, is making poor-quality products one day on a particular machine. His supervisor concludes there is something wrong with the machine because Jody has made good-quality products on this machine in the past, Jody makes good-quality products on other machines, and other employees have recently had quality problems on this machine.

What type of attribution is Jody's supervisor making when he determines that there is something wrong with the machine?

A. External.

B. Overt.

C. Perceptual.

D. Internal.

E. Consensus.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91412895

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