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Sam Sams has put in place a new set of performance metrics for the Logstics Department at his firm. He is convinced that these will give him better information about the department's performanace but is concerned that he doesnt know what type of behavior the new measurement system will encourage in his emplyees. Sam seems to be concerned about which objective of performance measure? A. Monitoring B. Motivating C. Controlling D. Measuring E. Mitigating.

Operation Management, Management Studies

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