S. Americans are among the most informal and casual people in the world. Although not true in every workplace, many U.S. American leaders encourage employees to call them by their first names. Dress is another example; only in the U.S. is business casual (often jeans and sneakers) acceptable and even a norm.

How has U.S. Americans’ informality impacted the workplace beyond titles and dress? How might it be different in other countries and cultures?

How might informality cause misunderstandings when interacting with someone from a different culture? Be specific and include an example.