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Russell is a business executive who used to fly often due to his work. Russell has flown less frequently since the 9/11 terrorists' destruction. In response to the attacks, new federal regulations made the federal government responsible for all airport security personnel. In most cases, including at Russell's home airport, the federal government met the obligation by hiring private contractors to provide the security services. These firms are heavily regulated and controlled by the federal government. Also, in the new regulations were profiling guidelines that required additional security screenings for persons meeting such guidelines. These guidelines are partly secret, but it is known that members of certain races are much more likely to fall within them. In addition, on average, five times as many males as females met the guidelines. Since the most recent regulations were in place, Russell went to his airport and found extremely long lines at the security checkpoint. He waited in line nearly 3 hours. As he was about 10 people away from being screened, an irate passenger, Michelle, came running through the line screaming that she was about to miss her flight. Michelle accidentally hit Russell forcefully, breaking his arm. In addition, Russell had his pet ferret (a small animal, an exotic pet) in her coat pocket. The impact caused the ferret to die. Michelle said that the slowness and incompetence of the security personnel had caused him to "lose it." When Russell finally reached the security checkpoint, he was pulled aside for additional screening. This involved waiting in an additional line for 30 minutes longer. Russell learned that he had to go through the additional security because he was returning home on the same day, had no checked baggage, and was male. Russell has sued both the security screening company and Michellel for his injuries and the loss of his ferret, and emotional distress related to these. Discuss Russells's claims against both the security company AND Michelle, discuss any defenses the security company AND Michelle may have. Discuss and their likely resolution (cover constitutional and Equal Protection/Due Process type actions and any tort actions)

Operation Management, Management Studies

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