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Travelers arrive at the main entrance door of an airline terminal according to an exponential interarrival-time distribution with mean 1.6 minutes, with the first arrival at time 0. The travel time from the entrance to the check-in is distributed uniformly between 2 and 3 minutes. At the check-in counter, travelers wait in a single line until one of five agents is available to serve them. The check-in time (in minutes) follows a uniform distribution with parameters 7.76 and 3.91. Upon completion of their check-in, they are free to travel to their gates. Create a simulation model of this system. Run the simulation for 16 hours to determine the average time in system, number of passengers completing check-in, and the average length of the check-in queue.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M978903

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