Roy, a manager at a technology firm, is in charge of a team that is responsible for releasing a new product within a specified timeline. Which of the following should Roy do in order to increase the cohesiveness of his team?

a. He should increase intragroup competition.

b. He should allow opportunities for interaction.

c. He should increase the size of the team.

d. He should emphasize competition among employees.

Which of the following is true of the cognitive approach?

a. It requires the ability to describe all possible outcomes in every situation.

b. It concentrates on the personality traits of the negotiators.

c. It was developed using mathematical models to predict the outcome of negotiation situations.

d. It recognizes that negotiators often depart from perfect rationality during negotiation.

Complete absence of conflict in an organization may result in _____.

a. complacency

b. high performance

c. creativity

d. hostility

Which of the following best defines a team?

a. It is a group of workers that functions as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities.

b. It is a group of individuals who are seated together within an organizational workspace.

c. It is a permanent group of people created by an organization to accomplish a number of organizational purposes with an unspecified time horizon.

d. It is a group comprised of people who come together briefly for a briefing and then disperse.