problem 1: describe your understanding of TQM.
problem 2: What elements within a manufacturing environment need to be reduced or eliminated as part of a Lean Manufacturing focus?
problem 3: What is ‘5 S’ and what are the five disciplines?
problem 4: List the benefits and features of the Six Sigma approach and DMAIC.
problem 5: describe the meaning of PDCA.
problem 6: Roughly map a Normal Distribution Curve and mark areas representing 1σ (68.27%), 2σ (85.45%), 3σ (99.74%).
problem 7: Select a problem being encountered by you in the workplace or elsewhere and draw a ‘cause and effect diagram’ to show how cause/s can be determined.
problem 8: On a statistical process control chart describe why it is necessary for control limits to be a higher magnitude than customer expectations.
problem 9: Name two typical shapes that are formed using a histogram and describe what they could depict in your business or life experiences.
problem 10: Name two conditions when a scatter diagram should be used.