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Review the Case Analysis "All it Takes is for Good Men to do Nothing" at the end of Chapter 10.

You are the training manager and have been asked to provide training to all employees as a result of the commission findings. What would you do? where would you start?

Prepare a 700 to 1025 word Training Recommendation to Management. In making your recommendation be sure address these issues: 

  1. Training Needs Analysis - do you recommend one be carried out? Why or why not? If yes, who would you want to talk to?
  2. Potential Training Content - Based on the case as presented, what knowledge, skills, abilities (KSAs) need to be trained?
  3. Who is the Target Audience(s) for this training? (Why has the commission insisted on training for the whole company when the problem is clearly only Mr. Pettipas?)
  4. Change Management - For the training to be effective, what other things do you think need attention?

Operation Management, Management Studies

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