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Review this article ( http://asq.org/learn-about-quality/total-quality-management/overview/overview.html ) about total quality management (TQM). Then think about a company that you currently work for or a former employer and explain whether that company used a TQM approach.

Within your explanation, describe the quality culture within the company and explain how the company embraced TQM (or fell short) by presenting at least two of the primary elements of TQM that were presented in the article.

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