Review the steps of the communication model in Ch. 1 of Business Communication Essentials (See Figure 1.3).

Identify one personal or business communication scenario to describe each step of the communication process.

Complete the Communications Process worksheet.

Compose a 700-word response detailing the paragraphs in the boxes provided.

• Discuss how mobile technology is changing the practice of business communication.

• Define ethical communication.

• Explain how the widespread use of social media has increased the attention given to the issue of transparency.

• Give an example of how mobile communication can be used to in a business setting.