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Report for Operations

Article 1 -An Application of Queuing Theory to ATM Service Optimization: A Case Study

Article 2 - Analysis of a queuing system in an organization (a case study of First Bank PLC, Nigeria)

For this project you are required to provide at least one improvement that could be made on the analysis.

You are to summarize the purpose, main points and OR tool(s) used in the paper.

Attached 2 articles You may choose either one for this report. Also the length should be between 2-3 pages. Please let me know.

Attachment:- Queuing Theory.rar

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