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Renuka Jain's Car Wash takes a constant time of 4.0 minutes in its automated car wash cycle. Autos arrive following a Poisson distribution at the rate of 10 per hour. Renuka wants to know:

a) The average wait time in the line = ___ minutes (round your response to two decimal places)

b) The average number of customers waiting in the line = ___ cars (Response should be rounded to nearest 2nd decimal place)

Operation Management, Management Studies

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