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Related to managerial control systems and to applying quality management tools. You will examine the recent real-life situation:The January 2017 Presidential US entry ban on citizens of six countries. Answer the following:

1. Briefly describe what occurred in the situation you chose.

2. What controls (Strategic control: monitoring performance to ensure that strategic plans are being implemented and taking corrective action as needed. Tactical control: monitoring performance to ensure that tactical plans—those at the divisional or departmental level—are being implemented. Operational control: monitoring performance to ensure that operational plans—day-to-day goals—are being implemented and taking corrective action as needed.) were in place at the time the crisis occurred?

3. In hindsight, what THREE key controls (Strategic control, Tactical control, Operational control) could have been implemented to minimize the poor situation?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92435661

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