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Reflect on a professional/personal situation you have experienced by going through the Action-Observation-Reflection (AOR) model (as described in Chapter 2). Next, fully respond to each question below. Note: Please use paragraph format like the student introduction. Please keep your example brief, limit to 3-4 paragraphs.

Action: What was the situation? What was the action? What did you do?

Observation: What happened? What were the results? What was the impact on others?

Reflection: How do you look at it now? How do you feel about it now? How would you approach the same situation differently based on reflection? Summarize your key learnings.

Operation Management, Management Studies

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