Refer to the agan interior design situation in problem 11, Ask an Expert

Management Studies

Refer to the Agan Interior Design situation in Problem 11. Agan's management would like to evaluate two alternatives:

• Use one consultant with an average service time of 8 minutes per customer.

• Expand to two consultants, each of whom has an average service time of 10 minutes per customer.

If the consultants are paid $16 per hour and the customer waiting time is valued at $25 per hour for waiting time prior to service, should Agan expand to the two-consultant system? Explain.

Text Book: An Introduction to Management Science: Quantitative Approaches to Decision. By David Anderson, Dennis Sweeney, Thomas Williams, Jeffrey Camm, James Cochran.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91591586

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