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Red Top Company receives several complaints per day about the behavior of its drivers. Over a 9-day period (where days are the unit of measure), the owner received the following number of complaints from irate passengers: 3, 0, 8, 9, 6, 7, 4, 9, 8 for a total of 54 complaints. Calculate the 99.73% upper and lower control limits for the appropriate control chart(s). How to do step by step?

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