Red Spot Markets Company

Questions

1. How should Fosdick respond to the immediate situation?

2. What controls might have been used by Red Spot Markets to reduce or eliminate the problems discussed in the case?

3. What longer-range steps should Fosdick take to control the operations of the Providence distribution center?

4. What longer-range steps should Fosdick take to improve the Providence distribution center's productivity?

5. What longer-range steps can Fosdick take to reduce the distribution center's high rate of shrinkage?

6. Assume that Fosdick decides that the practice of free lunches from the opened cases of goods must be stopped. Develop and present the arguments he should give in a meeting with the union shop steward.

7. (This is a continuation of Question 6.) Assume, instead, that you are the union shop steward. Develop and present your argument that the free lunches represent a long- standing employee benefit enjoyed by the distribution center's employees and that management's attempt to stop them is a breach of an unwritten contract and will be resisted.

8. Much of the situation described in the case seems to evolve around the personality of T. D. Bigelow. How should he be treated? Why?

Attachment:- Assignment.rar