This unit discusses the importance of using the series of job-related tools to choose good employees such as application forms, various types of tests, interviews, background investigations and physical exams. Emphasis is placed on steps for maximizing performance appraisal effectiveness and methods using absolute standards, relative standards, and objectives are described. Review of suggestions to improve the reliability, validity, and therefore, the legality, and usefulness of appraisal ratings are given.
Recognize the need for employee training and development
Describe the six steps in the appraisal process
Critically discuss how management by objective (MBO) can be used as an appraisal method
Discuss why performance appraisals might be distorted