1) Recognize and describe the public service culture present in the case and describe why Wise argue that public service motivation is found more in the government than in the private sector.

2) Describe if the Healy's motivation for accepting the Red Cross presidency is in line with the public service motives?

3) Describe what the case study points out about the modern complexities of professional personnel in the public setting?

4) Does the Wise reading propose some specific answers to contemporary problems of public personnel motivation? If so, describe how?