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Read this short case. Analyze the scenario, write a brief summary and what you would recommend using outside references.

Ed recently began working at a new job. Although he’s been in his new job only 5 weeks, he likes it a lot, and he’s told you that he sees a real future for himself with this company. But last week, a problem arose. Along with all other employees, Ed was invited to the annual company banquet, at which everyone socializes and awards are given for outstanding performance. Ed’s daughter was in a play the night of the banquet, so Ed chose to attend his daughter’s play rather than the company event. The invitation to the banquet had stated only, “Hope to see you there” and contained no RSVP, so Ed didn’t mention to anyone that he couldn’t attend. When he arrived at work the next Monday morning, however, he discovered he should have rearranged his plans to attend or, at the very least, should have told his supervisor why he would not be at the event. That Monday, Ed talked with several co-workers who had been around a few years, and he discovered that top management sees the annual banquet as a “com- mand performance” that signifies company unity and loyalty. Later in the day, Ed had the following exchange with his manager. ED’S MANAGER: You skipped the banquet last Saturday. I had really thought you were committed to our company. ED: My daughter was in a play that night. ED’S MANAGER: I don’t care why you didn’t come. We notice who is really with us and who isn’t.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92593529

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