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Read the following: The following provision is included in a contract between a credit card company and the credit card user (a credit cardholder agreement): Agreement to arbitrate In the event of a dispute between you and us arising under or relating to this Account, either may choose to resolve the dispute by binding arbitration, as described below, instead of in court. Any claim (except for a claim challenging the validity or enforceability of this arbitration agreement, including the Class Action Waiver) may be resolved by binding arbitration if either side requests it. THIS MEANS IF EITHER YOU OR WE CHOOSE ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL. ALSO DISCOVERY AND APPEAL RIGHTS ARE LIMITED IN ARBITRATION. Based on the legal information that you learned in this chapter, write a 1-2 sentence answer for each of the following questions. Give 2 reasons why the credit card company would include this clause in the contract. Give 2 reasons why this clause might be disadvantageous for the credit card user.

Operation Management, Management Studies

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