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Read the following case study and answer the question/s that follows:

South Africa's Bill Lynch named Ernst & Young 2006 World Entrepreneur of The Year

Bill Lynch, CEO of South Africa's Imperial Holdings, was named the 2006 Ernst & Young World Entrepreneur of The Year at a glittering awards ceremony held in Monte Carlo's Grimaldi Forum. The ceremony marked the culmination of the Entrepreneur of The Year World Summit, which brought together hundreds of the world's most respected entrepreneurs for three days of dialogue, learning and networking.

Lynch, who built Imperial into South Africa's largest transport and mobility conglomerate after arriving there in 1971 with just GBP 2,000 and no job, was picked from a strong field of 32 national winners in this, the sixth annual World Entrepreneur of The Year competition. Today Imperial Holdings has annual revenues of EUR 6.5 billion across seven synergistic divisions (integrated logistics solutions; fleet management; vehicle and forklift leasing; aviation operations, sales and leasing; car rental and tourism; motor vehicle importation, sales and after-sales services; and related financial services) and employs 36,000 people on three continents

Chairman of the nine-member independent judging panel, Sunil Bharti Mittal, founder of Bharti Enterprises and 2004 India Entrepreneur of The Year, said, "Bill is the epitome of an entrepreneur - he started with nothing, but he grew an amazing business over thirty years, and today makes a huge positive impact in South Africa. He does that not only through the jobs he creates but also through the training, education and other community support Imperial provides."

"Bill's story is a classic one: he started from humble origins and through hard work and smart diversification built a multi-billion dollar international business."

This kind of achievement would not have been possible had Lynch not integrated and synchronised the various key functional department from finance to human resources management.

"The year was a particularly strong field of country winners to choose from, so the judges had a very difficult decision to make," said Greg Ericksen, Ernst & Young's Global Vice-Chair for Strategic Growth Markets. "Bill has seen it all and done it all and is a great role model for entrepreneurs everywhere with his love of business and hard work," he continued.

"What has been the special feature of the 20 years of the Entrepreneur of The Year program has been the amazing story that each entrepreneur has to tell," said Ernst & Young Chairman and CEO James S. Turley. "Bill's story is a classic one: he started from humble origins and through hard work and smart diversification built a multi-billion dollar international business."

Question:

Based on the above a case study and your understanding of the synergies of integrating the different key organisational functions give an account of how different functional departments (finance & resource allocation, human resources, supply chain, production & operations, leadership etc.) can synchronize (coordinate) their operations in order to contribute to the competitiveness, sustainable customer satisfaction and optimize the profitability of the organisation as a whole.

Business Management, Management Studies

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