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Read the article titled “The Perils and Pitfalls of Leading Change”. Next, analyze the change that was implemented by Daniel Oliveira.  Synthesize the change based on Kotter’s eight (8) steps for leading change. Determine if Oliveira followed the Kotter model. Select one (1) of the steps to assess and determine if Oliveira accomplished this step. Why was this an important step? Comment on how following the model may have made his change successful.

Operation Management, Management Studies

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