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Read the article titled Informal Conflict Resolution: A Workplace Case Study at

http://www.mediate.com/articles/taylor.cfm

1.Describe the conflict.

2. Describe what you see as being the major contributor to the conflict. Is it misunderstanding? Is it emotion? Is it ethics? Is it power? Etc. Also describe who was most at fault.

3. Although the conflict was between 2 people, describe how the conflict affected others in the workplace.

4. Would the conflict have ever been resolved without the intervention of an outside party? WAS the conflict really resolved?
Length: 1-2 typed pages, double-spaced, 12 points, Times New, one inch margins. Some Bulleted points are okay for this assignment

HR Management, Management Studies

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