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Read “The Impact of Satisfied and Dissatisfied Employees on the Workplace” located on pages 77-82 of the text. Then discuss the impact of satisfied vs. dissatisfied employees on the workplace and the reason this information should be important to managers. Last, if you as a leader learned employee job dissatisfaction was having a negative impact on productivity, what practical steps would you take to help improve employee job satisfaction?

Operation Management, Management Studies

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