Read and analyze Case Study 1: Reach for the Stars-Developing Salespeople, Achieving Organizational Success. The case describes information and key observations concerning manager and worker behavior. You will identify and analyze the critical incidents (problems, situations, issues, and consequences) in the case influencing individual and organizational performance and effectiveness, making appropriate recommendations to improve problems, meet challenges, and take advantage of opportunities.  Overall, your analysis should include: 

• Identification and explanation of all relevant OB concepts and theories, using examples where appropriate
• Explanation of the specific case characteristics, incidents and/or situations that addresses the concepts or theories
• Analysis of the relevance of understanding individual characteristics
• Analysis of pros and cons of key incidents or situations (i.e., what are the drawbacks and/or positives associated with the situation as it related to individual performance and/or organizational productivity and effectiveness?)
• Specific recommendations to address problems, challenges, and opportunities, and a proposed follow-up or evaluation