Quiz 1
1) which of the following is defined as the ability of customers to drive down the price of goods and services?
A) suppliers power
B) buyer power or the bargaining power of customers
C) rivalry among competitors
D) threat of price reduction
2) are there any direct variables that have no effect on a business competitive position?
A) yes
B) no
3) Which of the following are components of an information system? (select all that apply)
A) data
B) hardware
C) people
D) process
E) software
4) According to the five forces model developed by Harvard business professor Micheal porter, all of the following are major factors that determine a company's standing in an industry, except for which one?
A) threat of entry of new competitors
B) political and/ or economic factors
C) bargaining power of suppliers
D) threat of substitute products/services
5) true or false: early research could not draw any connection between IT and profitability, but later research has shown that the impact can be positive.
A) true
B) false
6) Web 2.0 is exemplified by which of the following? select all that apply
A) blogging
B) online purchasing
C) social networking
D) interactive comments
7) In a business like Walmart, which of the following groups of variables has the most impact on their competitive position?
A) customers, suppliers, government, regulations, location
B) suppliers, customers, location, employees
C) location, environmental concerns, suppliers, technology
D) suppliers, location, technology, competition
8) Which use of the internet could have a negative impact on a company's competitive position?
A) allowing potential customers to learn about the company's products and services
B) providing an easy method to facilitate product orders to flow to the suppliers
C) allowing potential customers to find possible substitute products
D) allowing a company to monitor patent infringement by other companies
9) of the following, which factor is least crucial to the ability of a company to maintain it's competitive position?
A) emerging new technologies that create new products or create efficiencies
B) patent infringement
C) employees benefits
D) new international markets
10) Which of the following is defined as a series of activities undertaken by the company to produce a product or service?
A) business processes
B) value chain
C) strategic direction
D) competitive advantage
11) Which of the following statements are true of decision support system(DSS) ? select all that apply.
A) A decision support system (DSS) is an information system built to help an organization make specific decision or set of decision
B) DSS are used only at the executive level and are used to make all strategic decions
C) DSS are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision
D) DSS can exist at different levels of decision-making with organization from the CEO to the first- level managers.
12) Which of the following groups of variables are all direct variables?
A) customers, suppliers, governments regulations, technology
B) supplier, time, politics,owners
C) supplier, customers, employees, location
D) employees, location, technology, organization computers.
13) strategic issues related to business processes and the value chain are addressed at which organizational level?
A) corporate level
B) business unit llevel
C) functional level
D) strategic level
14) Which of the following are the two primary methods for obtaining competitive advantage described by Micheal Porter ? select all that apply.
A) advantage of bringing new products to the market
B) cost advantage
C) differentiation advantage
D) value chain creation
15) Highly qualified vendors, consultant, and IT department are the most important elements for the successful implementation of enterprise technologies.
A) true
B) false
16) Which of the following are porters three generic strategies? select all that apply.
A) cost leadership
B) differentiation
C) focus
D) competitive advantage
17) Which of the following is exemplified by customers finding a different way to get the products or service?
A) customer disloyalty
B) threat of substitutes products or services
C) rivalry among competitors
D) barriers to entry
18) True or false: according to Micheal Porter, the internet has the effect of lowering overall profitability.
A) true
B) false
19) A strategic information system is one that attempts to do one or more of the following: select all that apply.
A) help an organization focus on a specific market segment
B) deliver a product or a service at a lower cost
C) enable innovation
D) deliver a product or service that is differentiated
20) True or false: the data show that IT has reduced the differences among companies.
A) true
B) false