QUESTIONS

1. When establishing a team performance plan what role can the mission statement play?

2. Describe Key Performance Indicators.

3. Supporting the team is essential to ensure team effectiveness.

a) Describe the role of feedback in this process or having advice from outside the work team.

b) Why it is important to ensure the team is focused and on track as per action plan. Due to the changing nature of the Australian work place, cultural diversity has become a commonly discussed workplace issue. Taking this into account, discuss four advantages of cultural diversity in the work place

5. What is a vision statement?

6. Who is a stakeholder?

7. What is stakeholder analysis? Discuss methods of engaging with stakeholders.

8. In your own words EXPLAIN the following:
- Coaching
- Mentoring

9. In your opinion how does management differ from leadership?

10. Training is of growing importance to companies seeking to gain an advantage among competitors. There is significant debate among professionals and scholars as to the affect that training has on both employee and organizational goals. One school of thought argues that training leads to an increase in turnover while the other states that training is a tool to that can lead to higher levels of employee retention. Regardless of where one falls within this debate, most professionals agree that employee training is a complex human resource practice that can significantly impact a company's success.

a. Emphasizing a personal work example discuss the importance of training?

b. In your opinion how does training affect employee turnover?

11. A great deal of management's current concern for employee productivity and the need to empower people has revolved around the use of teams. Research suggests that the lack of communication and cooperation among different components of a business leads to reduced productivity. Preventing miscommunication requires that you understand your own communication behaviours or style and the ways in which it differs from others. Effective communication must exist between leaders/managers and workers.

a. In your own words describe the three elements to effective communication?