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Questions: 1. What seem to be the key performance criteria that Juan is using? Are they appropriate? Are these objective or subjective?

2. Is Juan doing anything illegal? Explain why you think he is or is not.

3. Determine what the PIP plan for Maria needs to contain. Then determine what resources, if any, which the organization needs to expend to help Maria.

4. If you were the HR manager, what else should you do to resolve the situation? Come up with at least two different alternatives that could be used if Maria's performance is not better after the PIP. These alternatives should not involve firing Maria. Also create a plan that addresses Juan's behavior & attitude.

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