Question:

"Conflict, then can be regarded as a reality of management and organizational behavior and can be related to power and politics... yet conflict is another term which can be defined and interpreted in a number of ways".

Laurie J. Mullins,
"Management and Organizational Behaviour 2005"

(a) (i) Define organizational conflict.

(ii) Management literature reveals that organizations conflict has both negative and positive outcomes. Show down some of these positive and negative outcomes.

(b) Briefly describe the main sources of organizational conflict.

(c) Briefly describe the main strategies for managing organizational conflict.