QUESTION

1. The University of Technology set up in year 2000 in Mauritius operates three schools around twenty different programmes at Certificates, Diploma and Post-Graduate levels.

Each school has its own administration department monitored by the central administration, which also takes care of the Finance and the Store department.

(a) What are the different types of information systems that UTM will require at the various levels to support its operations. Describe with examples the six major types of information systems and their relevant applications to the institution.

(b) Identify and describe the four levels of the organizational hierarchy. What types of information systems serve each level?