Question

1. Consider your working relationship with a leader who influenced you to be more effective

2. Consider your working relationship with a leader who failed to energies you.

3. Explain the difference by using examples and reflecting on the concepts as follows.

Write 300 words based on proper theories which must include 3references (only books) and in text references.

The gap model

Business process management (BPM)

BPM is body of principles, methods and tools to design, analyze, execute and monitor business processes.

• Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimizing a company's business processes. It can therefore be described as a "process optimization process."

Business Process Model Notation (BPMN)

Business Process Model Notation (BPMN) is a graphical representation for specifying business processes in a business process model.

• Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram similar to a flowchart.
• BPMN was originally developed by the Business Process Management Initiative (BPMI)