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Question: Worley Company buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Worley sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by 6%. For example, if a hospital buys supplies from Worley that had cost Worley $100 to buy from manufacturers, Worley would charge the hospital $106 to purchase these supplies.

For years, Worley believed that the 6% markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits Worley decided to implement an activity-based costing system to help improve its understanding of customer profitability. The company broke its selling and administrative expenses into five activities as shown below:

  Activity Cost Pool (Activity Measure)

Total Cost

Total Activity

  Customer deliveries (Number of deliveries)

$720,000

8,000

deliveries

  Manual order processing (Number of manual orders)

292,000

4,000

orders

  Electronic order processing (Number of electronic orders)

312,000

13,000

orders

  Line item picking (Number of line items picked)

861,000

420,000

line items

  Other organization-sustaining costs (None)

600,000







  Total selling and administrative expenses

$2,785,000



Worley gathered the data below for two of the many hospitals that it serves-University and Memorial (both hospitals purchased a total quantity of medical supplies that had cost Worley $36,000 to buy from its manufacturers):


Activity

  Activity Measure

University

Memorial

  Number of deliveries

14            

25            

  Number of manual orders

0            

50            

  Number of electronic orders

19            

0            

  Number of line items picked

150            

220            

Compute the total revenue that Worley would receive from University and Memorial.

Compute the activity rate for each activity cost pool. (Round your answers to 2 decimal places.)

Compute the total activity costs that would be assigned to University and Memorial. (Round your intermediate calculations and final answers to 2 decimal places.)

Compute Worley's customer margin for University and Memorial. (Hint: Do not overlook the $36,000 cost of goods sold that Worley incurred serving each hospital.) (Loss amount should be indicated with a minus sign. Round your intermediate calculations and final answers to 2 decimal places.)

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92739412

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