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Question: Pizza Time Restaurants is building a new pizza place and needs to determine how big to make the various parts of its facility. It wants to be able to accommodate a maximum of 500 customers per hour at its peak times. Pizza Time has collected the following information: the average time to place and receive an order is 1.1 minutes, 20 percent of the customers have cars and require parking spots, and the average length of time at the restaurant is 20 minutes per customer. Assuming a capacity cushion of 20 percent, find:

a. The number of cash registers required. (assume an average of 4 customers per group)

b. The number of parking spaces needed.

c. The number of seats/tables needed. (assume 4 seats per table)

d. Which of these operations are likely to be bottlenecks?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92757711

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