(Answered) Question people most clearly remember the first thing that

Management Studies

Question: People most clearly remember the first thing that happened to them. After reading the article, "The science of the customer experience: A consultant, a blindfold, and your customer's service memories.", provide a brief but concise experience of your engagement with a host or hostess at a restaurant you have visited recently. Can you recall your first discussion with the person? Would you patronize or recommend the restaurant to others?

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