Question: Imagine the following scenario:

You are planning a series of trainings for your team of employees on best practices in workplace communication. Your first step is to send out an e-mail highlighting the topics of your upcoming series of trainings.

Write a 350- to 700-word message directed at your employees that discusses the topics to be covered in the upcoming trainings.

Apply the fundamentals of the three-step writing process as you write your message.

Include a brief synopsis of the following topics as a part of your message:

• How business communication differs from informal or personal communication

• Considerations for intercultural communication in the business environment

• How ethics applies to business communication

• How social media and other digital technologies shape business communication

• How to plan, while incorporating ethics, as a part of the three-step writing process

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