Question: Discussion: Identifying the Best-Qualified Candidate

Assume your facility is interviewing candidates for a Senior Secretary position who reports to the Clinic Administrator. As the interviewer, what questions would you ask that would evaluate her/his:

1) professional or technical competency;

2) motivation;

3) teamwork potential;

4) followership skills and attitude;

5) resistance to stress;

6) retention potential; and

7) customer services skills.

Also, summarize why selecting the best candidate for positions in healthcare is more important than in many other industries.