Question: Communication and Team Decision Making

Part 1: Sharpening the Team Mind: Communication and Collective Intelligence

A. What are some of the possible biases and points of error that may arise in team communication systems? In addition to those cited in the opening of Chapter 6, what are some other examples of how team communication problems can lead to disaster?

B. Revisit communication failure examples in Exhibit 6-1. Identify the possible causes of communication or decision-making failure in each example, and, drawing on the information presented in the chapter, discuss measures that might have prevented problems from arising within each team's communication system.

Part 2: Team Decision-Making: Pitfalls and Solutions

A. What are the key symptoms of groupthink? What problems and shortcomings can arise in the decision-making process as a result of groupthink?

B. Do you think that individuals or groups are better decision-makers? Justify your choice. In what situations would individuals be more effective decision-makers than groups, and in what situations would groups be better than individuals?

Use research from at least 3 academically reviewed journal articles to support your responses. No internet and other non academic articles should be used for these discussion questions. Be sure to support your work with specific citations from Learning Resources attached below and no Plagarism.

Article: 1. Small Group Research - Does Team Building Work? (By Cameron Klein, Deborah DiazGranados, Eduardo Salas, Huy Le, C. Shawn Burke, Rebecca Lyons and Gerald F. Goodwin)

2. Human Factors: The Journal of the Human Factors and Ergonomics Society - Training Adaptive Teams (By Jamie C. Gorman, Nancy J. Cooke and Polemnia G. Amazeen)