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Question: An important task for a systems administrator is explaining how to troubleshoot common computer issues new employees encounter.

Instructions: Write a 2-3 pages paper in which you consider the following:

• Describe protection and safety measures for support technicians.

• Identify safety measures for working with electronics.

• Explain the dangers that support technicians should consider.

• Describe troubleshooting steps for resolving common PC and network issues.

Please use Microsoft Word to complete this assignment.

Refer to the Troubleshooting Scoring Guide to ensure that you meet the grading criteria for this assignment.

Resources: • Troubleshooting Scoring Guide.

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