QUESTION 1

Which one of the different approaches to organisation and management would you select as most relevant to the analysis of a particular work situation in the tourism industry? Give an assessment of the contributions and limitations of your selected approach

QUESTION 2

Assess the practical value to both the student and the manager of adopting an open systems view of organisational analysis

QUESTION 3

Discuss the importance of organisational culture for effective organisational performance. Support your answer with relevant industry examples

QUESTION 4

Why do you think that increasing attention is being given to the quality of working life? If you were the manager of a tourism organisation, detail the main areas in which you could take action in order to improve the quality of working life of staff

QUESTION 5

Discuss the main situational variables which are likely to influence the most appropriate form of managerial leadership behaviour. Detail three different work situations in which a different style of leadership is likely to be most effective?