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Question 1

Which of the following is a characteristic of behavior questions?

Options:

A) Elicit objective information from respondents

B) Ask respondents about things they do or have done

C) Demographic questions

D) Ask about something on which the researcher wants information

E) These are all characteristics of behavior questions.

Question 2

Which of the following is not an characteristic of factual questions?

Options:

A) Elicit objective information from respondents

B) Ask respondents what they think about a specific issue or event.

C) Demographic questions

D) Ask about something on which the researcher wants information

E) These are all characteristics of factual questions.

Question 3

A town survey was developed in Wind Valley. The questions will be asked in a face-to-face interview. Identify each type of question being asked on this survey.

Options:

A) 'Would you support higher taxes to fund the redevelopment of downtown?' Yes No

B) 'Do you plan to vote in the next mayoral election?' Yes No

C) 'When is the next mayoral election in Wind Valley?' This year, Next year, In two years

D) 'Did you graduate from Wind Valley High School?' Yes No

E) 'Do you think taxes are too high in Wind Valley?' Yes No

Question 4

A town survey was developed in Wind Valley. The questions will be asked in a face-to-face interview. Match each item with the correct part of the survey.

Options:

A) 'Are you a homeowner residing in Wind Valley?' Yes No

B) 'Would you support higher property taxes to improve the libary services?'

C) 'How long have you owned a home in Wind Valley?' < 1 year; 1-5 yrs; 6-10 years; > 10 years

D) 'How often do you use the town's library?' Weekly, Monthly, Never

Hi, I am Wendy Victor, city manager of Wind Valley. I am collecting information from homeowners of Wind Valley concerning our town's libary and the services it offers. Would you mind answering a few questions. This will only take a few minutes

Question 5

A community survey sent interviewers out into the community to interview residents about the presence of police in the community and incidence of crime.

Some of the survey questions are shown below. Identify each question as open-ended or closed-ended.

Options:

A) Do you use public transportation? Yes No

B) How long have you lived in this community? <1 year, 1-5 years, 6-10 years, > 10 years

C) Identify at least two factors that you feel are most important to preventing crime in your neighborhood.

D) If you attended college, what was your major?

E) Have you been a victim of crime in your neighborhood? Yes No

F) What is your household income? <$30,000; $30,000-$50,000, <$50,000

Question 6

A nursing home is surveying their residents about services available in the facilty. One of the survey questions appears below: How often do you use or participate in the following services or activities?

a. The Beauty and Barber Shop
__ Often
__ Occasionally
__ Rarely
__ Never

b. Crafts
__ Often
__ Occasionally
__ Rarely
__ Never

c. Card and Game Night
__ Often
__ Occasionally
__ Rarely
__ Never

Which of the following is a valid concern about these questions?

Options:

A) It might be better to use an open-ended question and allow people to provide their own answers.

B) There are two many services listed.

C) There should be fewer choices. It would be best to use 'often,' 'occasionally,' and 'never.'

D) The wording is unclear. The terms 'often,' 'occasionally,' and 'rarely' are not well-defined.

Question 7

The city of Boomtown asks each employee who ends their employment voluntarily to answer this question: What is the main reason you are resigning your position? Select at most two reasons:

__ Lack of Job satisfaction

__ Disagreement with supervisor

__ Insufficient Salary

__ Discrimination

__ Workload was too heavy

__ Sexual harassment

__ Discrimination

__ Poor physical working conditions

__ Other, specify _______________

Which of the following is not a valid concern about this question?

Options:

A) It might be better to use an open-ended question and allow people to provide their own reasons.

B) People may select more than two reasons.

C) All of the responses are negative. People may be leaving to return to school, for a better job, partner is relocating, etc.

D) The list of possible responses is long and people may find it tedious to read through all of the possible responses.

E) These are all valid concerns about this question.

Question 8

Evaluate this question:

"Do you oppose measures promoting the abolition of the death penalty?"

Options:

A) The question is clearly worded.

B) It would be better to offer answer choices like Yes, No, Maybe.

C) The question wording is very confusing. What 'measures' are being discussed? What is meant by 'promoting'?

D) It would be better to word the question in a positive way: 'Do you support measures promoting the abolition of the death penalty?'

Question 9

A statewide professional organization conducted a survey of its members. The survey included two open-ended questions on the effectiveness of the association's activities. A review of the returned questionnaires suggest that most association members answered these two questions

You have been asked to make an initial report on the survey findings. You do not have time to examine all of the 600 responses to the two open-ended questions. Suggest a strategy for including information from these two open-ended questions in your report.

Options:

A) Tally the responses to the two open-ended questions to the best of your ability during the time frame.

B) Select the first 10 questionnaires returned and examine the responses to the two open-ended questions.

C) Select the last 10 questionnaires returned and examine the responses to the two open-ended questions.

D) Take a small random sample of the questionnaires and examine the responses to the two open-ended questions.

Question 10

Which the following is not a step used in writing an effective survey instrument?

Options:

A) Create a model to guide development of the survey questions

B) Determine if a survey is really necessary

C) Pretest the survey items

D) Pilot test the survey using the planned data collection method

E) Never analyze the data from the pilot test since it may bias your approach to later analyses

Question 11

It is generally advisable to place demographic questions such as gender, race/ethnicity, income, etc near the beginning of a survey to make sure that each respondent completes these items.

Options:

A) True

B) False

Question 12

Loaded questions are worded so that the respondent cannot give an acceptable answer.

Options:

A) True

B) False

Question 13

A biased question is worded so that it encourages respondents to give one answer over another, eliciting inaccurate information.

Options:

A) True

B) False

Question 14

Operational validity is not affected by the number of questions on a survey.

Options:

A) True

B) False

Operation Management, Management Studies

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