Question 1

One way automation can lead to the creation of new jobs is by:

A. producing products quicker, thus shortening the work week.
B. reducing the price of a product, thus increasing people's real income.
C. consuming fewer resources, thus improving the environment.
D. All of the above

Question 2

Productivity in the United States doubled between 1945 and 1990. However, the work week didn't get shorter because:

A. income taxes were raised.

B. the standard of living increased.

C. corporate downsizing reduced the number of people in the workforce.

D. the pay of CEOs skyrocketed.

Question 3

Artificial intelligence is the field of computer science and engineering that focuses on ways to get machines to exhibit:

A. consciousness.

B. ethical behavior.

C. intelligent behavior.

D. philosophical insights.

Question 4

According to the Encyclopedia of Computer Science, a "programmable machine that either in performance or appearance imitates human activities" is called a:

A. computer.

B. deltoid.

C. mechano.

D. robot.

Question 5

In 1997 IBM supercomputer Deep Blue:

A. defeated world chess champion Gary Kasparov in a six-game match.

B. proved the existence of God.

C. drove a minivan across the United States.

D. designed the Pentium chip.

Question 6

A personal AI is:

A. an intelligent machine inexpensive enough for an individual to purchase it.

B. an intelligent machine devoted to serving an individual human being.

C. a computer capable of beating human beings at games such as chess.

D. a machine conscious of its own existence.

Question 7

Supply-chain automation:

A. streamlines organizations by eliminating transactional middlemen.

B. is one way Dell Computer keeps its costs low.

C. links computers at different companies.

D. All of the above

Question 8

Globalization is:

A. the creation of international computer networks.

B. the adoption of global Internet standards.

C. the adoption of English as the language of business.

D. the process of creating a worldwide network of businesses and markets.

Question 9

The phrase "digital divide" refers to the situation where:

A. users of Macintosh computers are at a disadvantage compared to users of Windows computers.

B. only stockholders in high-tech companies can get rich in the new economy.

C. the U.S. government prevents information technology from being exported to "unfriendly" countries.

D. some people have access to information technology and others do not.

Question 10

The process by which a new technology is assimilated into a society is called:

A. cultural relativism.

B. globalization.

C. IT leverage.

D. technological diffusion.

Question 11

In some markets a few top performers receive a disproportionate share of the rewards. Frank and Cook call this phenomenon:

A. capitalism.

B. inevitable.

C. liberalism.

D. the winner-take-all effect.

Question 12

When one store stays open late to gain an advantage, its competitors begin to stay open late, too. At this point the first store is no better off than it was before, but now every store has additional expenses. This illustration is an example of what Frank and Cook call a:

A. capitalistic marathon.

B. market economy.

C. positional arms race.

D. struggle for parity.

Question 13

Manufacturing employment peaked in the United States in 1979. By 2008 manufacturing employment had dropped __________, even though the population of the United States had increased 35% during the same period.

A. 25%

B. 31%

C. 42%

D. 48%

Question 14

In 1997 IBM supercomputer Deep Blue defeated world champion Gary Kasparov playing the game of:

A. chess.

B. backgammon.

C. checkers.

D. poker.

Question 15

An arrangement where employees spend a significant portion of their work day at a distance from the employer or traditional place of work is called:

A. globalization.

B. telecommuting.

C. telework.

D. home-based business.

Question 16

The modern business environment is highly competitive and rapidly fluctuating. As a result, the level of commitment companies are willing to make to their employees is:

A. increasing.

B. stabilizing.

C. variable.

D. dropping.

Question 17

__________ makes the rules for globalization.

A. Big business

B. NAFTA

C. The World Trade Organization

D. The Multinational Trade Association

Question 18

The first people to adopt a new technology are those who are better off. As the technology matures, its price drops dramatically, enabling more people to acquire it. This process is called:

A. technological diffusion.

B. market economics.

C. social receptivity.

D. IT leveraging.

Question 19

Robert Frank and Philip Cook have explored markets where a few top performers receive a disproportionate share of the rewards. They call them __________ markets.

A. capitalistic

B. bear

C. rewards-based

D. winner-take-all

Question 20

In the absence of laws, businesses can form __________ to reduce positional arms races.

A. campaign committees

B. cooperative agreements

C. task forces

D. networks