Question 1 Even if an organization does not have a history in which people have shared experiences for years, the organizational culture will stabilize.

Question 2 The Organization for Economic Cooperation has recommended that global multinational firms establish and implement stricter ethical standards to aid business development.

Question 3 Firms using tweets on competitive service details lead to problems associated with using social media.

Question 4 It is not necessary for human resource professionals at all levels to possess strategic knowledge and impact

Question 5 Unit labor cost is computed by dividing the total cost of workers by their total levels of output

Question 6 The operational role of human resource involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.

Question 7 A core competency is a unique capability that creates high value in which an organization excels

Question 8 Some of the major ways of increasing employee productivity are organizational restructuring, redesigning work, aligning human resource activities, and outsourcing analyses

Question 9 A useful way to measure the productivity of a workforce is to determine the total cost of people against the annual sales of the organization.

Question 10 The strategic role of human resource involves helping to define the strategy relative to human capital and its contribution to organizational results.

Question 11 The formula for calculating human capital value added = Revenue - (Operating Expense - (Compensation + Benefit Costs)) / Full-Time Head Count

Question 12 Under the federal Consolidated Omnibus Budget Reconciliation Act (COBRA), displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premium themselves

Question 13 The external environment of planning includes the quality and quantity of talent, the organizational culture, and the talent pipeline and leadership bench strength.

Question 14 Instead of making a choice, a good strategy will try to accommodate many different demands and interests

Question 15 The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires employers to disclose the ages of both terminated and retained employees in layoff situations, and waiver of rights to sue for age discrimination must meet certain requirements.

Question 16 The SWOT analysis helps managers in formulating a strategic plan that considers the organization's ability to deal with the situation at hand

Question 17 Benchmarking is the process of comparing business processes and outcomes to an industry standard or best practice

Question 18 The balanced scorecard is a framework organizations use to report on a diverse set of performance measures.

Question 19 After a deal for a merger is closed, the focus of HR activity should be on due diligence.

Question 20 The Worker Adjustment and Retraining Notification Act (WARN) requires private or commercial organizations that employ 100 or more full-time-workers who have worked more than six months in the previous year to give a 60-day notice before implementing a layoff or facility closing that involves more than 50 people

Question 21 The Immigration Reform and Control Act (IRCA) requires employers to verify the employment status of all employees, while not discriminating because of national origin or ethnic background.

Question 22 The primary objective of affirmative action plans is to identify the scope of workplace discrimination in the future

Question 23 Nepotism is the practice of preventing relatives from working for the same employer

Question 24 The Pregnancy Discrimination Act (PDA) requires that employers treat maternity leave the same as other personal or medical leaves

Question 25 The Americans with Disabilities Act includes restrictions on obtaining and retaining medically related information on applicants and employees.

Question 26 Congress passed the Genetic Information Nondiscrimination Act (GINA) in 2009 to limit the use of genetic information by health insurance plans and to prohibit employment discrimination on the basis of this information.

Question 27 The Equal Pay Act of 1963 requires employers to pay similar wage rates for similar work without regard to gender

Question 28 The Rehabilitation Act was initially only applicable to federal contractors

Question 29 The Americans with Disabilities Act (ADA) covers all state government employees

Question 30 Restricting employees from wearing garments that might get caught in machinery is a form of discrimination and not a business necessity

Question 31 The Bureau of Labor Statistics classifies people working between 35 and 40 hours per week as part-time workers.

Question 32 Reviewing existing job documentation is typically the last step in the job analysis process

Question 33 Competencies are individual capabilities that can be linked to performance by individuals or teams

Question 34 Job rotation is the process of shifting a person from job to job

Question 35 Job enlargement is increasing the depth of a job by adding responsibility for planning, organizing, controlling, or evaluating the job

Question 36 Job design refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work

Question 37 A special-purpose team is composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished

Question 38 The work sampling method of job analysis allows a job analyst to determine the content and pace of a typical workday through statistical sampling of certain actions rather than through continuous observation and timing of all actions

Question 39 Work is effort directed toward accomplishing results

Question 40 Contingent workers are full time employees.