Question 1:  Refer to Figure 9.1 about the decision-making process. Describe how you went about making a recent major decision. What steps did you take? Did you follow the classical or behavioral decision model? Describe the extent to which you followed the five-step process in Figure 9.1.

Question 2:  Refer to Figure 10.3 on conflict management strategies. Describe how you typically go about trying to resolve a conflict. Which strategy is your most common option when in conflict situations? To what extent do you attempt to satisfy the other person's concerns when you're trying to resolve a conflict? To what extent do you attempt to satisfy your own concerns when you're trying to resolve a conflict? What might this tendency imply about your performance and satisfaction in teams?