Question 1:

"Learning and development strategies ensure that the organization has the talented and skilled people it needs and that individuals are given the opportunity to enhance their knowledge and skills and levels of competence."

What are the strategies that an organization can adopt to create a Learning Culture as suggested by Reynolds (2004)?

Question 2:

Naylor (1999) argues that managers in organisations use data and information in order to make themselves "decisive, perceptive and wise".

(a) Using the example of an organisation with which you are familiar, evaluate this statement.

(b) Explain how the concept and practice of knowledge management may help managers.