Question 1:

Job satisfaction stems from both aspects of the work situation and from individual characteristics. In general, job dissatisfaction tends to be most pronounced when a company is viewed as unresponsive to an individual's needs. Hence satisfaction tends to be higher when the individual can adjust the job to these needs.

(a) What are the major sources of dissatisfaction among workers?

(b) How will job satisfaction be improved in organisations?

(c) In what way do employees express their dissatisfaction in organisations?

Question 2:

(a) What do you meant by Leadership?
(b) What are the three critical situational variables identified by Fiedler? If these are very favorable, what is the most effective style to use?