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Question 1:

Identify the safety and health risks faced by operators working in a call centre and outline in EACH case, the corresponding precautions that could be taken to reduce such risks.

Question 2:

i) What are the ergonomic considerations to be taken in the design and safe use of checkouts in hypermarkets?

ii) Outline the contents of a training programme for cashiers in view to limit the severity and risk of musculoskeletal disorders.

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