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QUESTION 1

Elaborate on the communication skills that you believe employees should possess in order to ensure that customers are satisfied with the services provided by organisations.

QUESTION 2

a) Identify and explain the stages of the team development process.
b) Explain 3 reasons which may lead to conflicts in organisations. Support your answer with examples.

QUESTION 3

You have been given the task to give a formal presentation to a group of 50 individuals. What are the factors that you would consider in order to ensure that your presentation is successful?

QUESTION 4

Explain the steps that need to be considered in order to ensure that a candidate in well prepared for a job interview.

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M9585083

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