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Question: 1. Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.

2. Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.

3. Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.

4. Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites the course textbook and two scholarly sources.

5. Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future.

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